Shipping policy

Privacy Policy

Effective Date: July 30, 2026

Welcome to OVO Alpha ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ovoalpha.com (the "Website"), purchase products, or otherwise interact with our services.

By using our Website, you agree to the practices described in this Privacy Policy.

Company Information

Business Name: OVO Alpha LLC
State of Formation: Wyoming
Website: ovoalpha.com
Phone: +1 (307) 310-6304
Mailing Address: 14715 Northern Blvd, Apt 5H, Flushing, NY 11354, United States

Information We Collect

Depending on how you use our Website, we may collect the following information.

Personal Information

You may voluntarily provide information including:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order history

  • Account credentials (if you create an account)

  • Customer support communications

Automatically Collected Information

When you visit our Website, we may automatically collect information such as:

  • IP address

  • Browser type

  • Operating system

  • Device information

  • Referring website

  • Pages visited

  • Time spent on pages

  • Shopping behavior

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Deliver purchased products or services

  • Process payments

  • Manage your account

  • Send order confirmations and shipping updates

  • Improve our Website and services

  • Prevent fraud and unauthorized activity

  • Respond to inquiries

  • Comply with legal obligations

  • Send promotional emails where permitted by law

Payment Information

Payments are processed through secure third-party payment providers.

We do not store your complete payment card information on our servers. Payment information is handled in accordance with the security standards and privacy practices of the payment provider you choose.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties when necessary, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • Cloud storage providers

  • Customer support platforms

  • Analytics providers

  • Marketing service providers

  • Government or regulatory authorities when legally required

These providers are authorized to use your information only as necessary to perform services on our behalf.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep the Website functioning properly

  • Remember your preferences

  • Improve performance

  • Analyze Website traffic

  • Enhance user experience

  • Support marketing efforts

You can manage cookie preferences through your browser settings.

For more information, please review our Cookies Policy.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete your transactions

  • Provide requested services

  • Maintain business records

  • Resolve disputes

  • Enforce our agreements

  • Comply with applicable legal obligations

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information, subject to legal obligations

  • Request a copy of your information

  • Object to or restrict certain processing activities where permitted by law

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

California Privacy Notice

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information is collected, the right to request deletion of certain personal information, the right to correct inaccurate information, and the right to be free from unlawful discrimination for exercising your privacy rights.

International Visitors

If you access our Website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

By using the Website, you acknowledge that such transfers may occur in accordance with applicable law.

Children's Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.

Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

Your continued use of the Website after changes become effective constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

OVO Alpha LLC
Website: ovoalpha.com
Email: support@ovoalpha.com
Phone: +1 (307) 310-6304
Mailing Address: 14715 Northern Blvd, Apt 5H, Flushing, NY 11354, United States